I purchased this in 2023 and the story begins.
I bought based on a friends good experience, he loves it.
Mine came packed well and quickly.
The problem was that it would not seal the bag at all.
I sent pics and video and they made credit offer adjustments but no clues as to why it failed.
I took their deal and moved on.
I have no repair skills but I have a friend that does, so I gave it to him to see what he could do.
After three months I went and picked it up and have been using it happily.
He replaced and rewired electrical things and sealer bar (not sure what they were) which he said were "skinned" and broken.
It cost me $100 but is worth it.
The only thing still wrong is that the plastic threaded cap on the metal oil reservoir is stripped and doesn't seal which is expected by the sharp fine metal threads and plastic interaction but I'll find a solution. I have to watch the level because after using a while you smell the oil that leaks out, probably from heat.
THE GOOD: I have used it a few hundred times since and it works fantastic so I would buy and reccomend again.
VEVOR overall is a very good deal and my friends, family, and I have been very happy.
As soon as they are back in stock I will be getting a 10" slicer and will let you know.
PS:
Their stair railings are great