This has worked really well for our nonprofit retreat center and really improved the food service. It's really nice for our guests to be able to have a ready supply of hot water for tea, hot cocoa, etc. We eliminated a dedicated hot chocolate machine and a large coffee machine that had a hot water spigot on the side (and didn't provide as much hot water as this), with this machine. For reference, we serve small groups to groups as large as 130 and have not hit the limit of this machine yet. Great for camps or retreat centers.